Changes and sentiment: A longitudinal email analysis of a large design project

Publikation: Bidrag til bog/antologi/rapportKonferencebidrag i proceedingsForskningfagfællebedømt

  • S. A. Piccolo
  • J. Wilberg
  • U. Lindemann
  • A. Maier

Changes are part of any project. Although previous research provides methods to deal with changes, understanding of changes in relation to sentiment is still unclear. This is important as people's mood can affect performance and decisions. We implement an approach to quantify "change language" in emails and study its relation to sentiment. We find that sentiment decreases when problems or changes emerge, and increases when changes are implemented successfully. We discuss the implications of our findings for research and project engineering practice, providing avenues for further work.

OriginalsprogEngelsk
Titel15th International Design Conference, DESIGN 2018
RedaktørerDorian Marjanovic, Neven Pavkovic, Mario Storga, Stanko Skec, Nenad Bojcetic
Antal sider12
ForlagFaculty of Mechanical Engineering and Naval Architecture
Publikationsdato2018
Sider869-880
ISBN (Trykt)9789537738594
DOI
StatusUdgivet - 2018
Begivenhed15th International Design Conference, DESIGN 2018 - Dubrovnik, Kroatien
Varighed: 21 maj 201824 maj 2018

Konference

Konference15th International Design Conference, DESIGN 2018
LandKroatien
ByDubrovnik
Periode21/05/201824/05/2018
SponsorCadcam Group, Dassault Systemes, EAG Centar d.o.o., et al., HSM Informatika d.o.o., Print Studio d.o.o.
NavnProceedings of International Design Conference, DESIGN
Vol/bind2
ISSN1847-9073

ID: 253023878