Toward mobile Web 2.0-based business methods: Collaborative QoS-information sharing for mobile service users
Research output: Chapter in Book/Report/Conference proceeding › Book chapter › Research › peer-review
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Toward mobile Web 2.0-based business methods : Collaborative QoS-information sharing for mobile service users. / Wac, Katarzyna; Bults, Richard; van Beijnum, Bert Jan; Chen, Hong; Konstantas, Dimitri.
Mobile and Ubiquitous Commerce: Advanced E-Business Methods. IGI global, 2009. p. 80-100.Research output: Chapter in Book/Report/Conference proceeding › Book chapter › Research › peer-review
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TY - CHAP
T1 - Toward mobile Web 2.0-based business methods
T2 - Collaborative QoS-information sharing for mobile service users
AU - Wac, Katarzyna
AU - Bults, Richard
AU - van Beijnum, Bert Jan
AU - Chen, Hong
AU - Konstantas, Dimitri
PY - 2009/12/1
Y1 - 2009/12/1
N2 - Mobile service providers (MoSPs) emerge, driven by the ubiquitous availability of mobile devices and wireless communication infrastructures. MoSPs' customers satisfaction and consequently their revenues, largely depend on the quality of service (QoS) provided by wireless network providers (WNPs) available at a particular location-time to support a mobile service delivery. This chapter presents a novel method for the MoSP's QoS-assurance business process. The method incorporates a location- and time-based QoS-predictions' service, facilitating the WNP's selection. The authors explore different business cases for the service deployment. Particularly, they introduce and analyze business viability of QoSIS.net, an enterprise that can provide the QoS-predictions service to MoSPs, Mobile Network Operators (as MoSPs), or directly to their customers (i.e. in B2B/B2C settings). QoSIS.net provides its service based on collaborative-sharing of QoS-information by its users. The authors argue that this service can improve the MoSP's QoS-assurance process and consequently may increase its revenues, while creating revenues for QoSIS.net.
AB - Mobile service providers (MoSPs) emerge, driven by the ubiquitous availability of mobile devices and wireless communication infrastructures. MoSPs' customers satisfaction and consequently their revenues, largely depend on the quality of service (QoS) provided by wireless network providers (WNPs) available at a particular location-time to support a mobile service delivery. This chapter presents a novel method for the MoSP's QoS-assurance business process. The method incorporates a location- and time-based QoS-predictions' service, facilitating the WNP's selection. The authors explore different business cases for the service deployment. Particularly, they introduce and analyze business viability of QoSIS.net, an enterprise that can provide the QoS-predictions service to MoSPs, Mobile Network Operators (as MoSPs), or directly to their customers (i.e. in B2B/B2C settings). QoSIS.net provides its service based on collaborative-sharing of QoS-information by its users. The authors argue that this service can improve the MoSP's QoS-assurance process and consequently may increase its revenues, while creating revenues for QoSIS.net.
UR - http://www.scopus.com/inward/record.url?scp=84900062429&partnerID=8YFLogxK
U2 - 10.4018/978-1-60566-366-1.ch006
DO - 10.4018/978-1-60566-366-1.ch006
M3 - Book chapter
AN - SCOPUS:84900062429
SN - 9781605663661
SP - 80
EP - 100
BT - Mobile and Ubiquitous Commerce
PB - IGI global
ER -
ID: 215472682