Persuasion tactics in the implementation of large-scale EHR suites in public healthcare
Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review
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- ellingsenSHTI-286-SHTI210632
Final published version, 155 KB, PDF document
Large-scale electronic health record (EHR) suites have the potential to cover a broad range of use needs across various healthcare domains. However, a challenge that must be solved is the distributed governance structure of public healthcare: Regional health authorities regulate hospitals, municipalities are responsible for first-line healthcare services, and general practitioners (GPs) have an independent entrepreneurial role. In such settings, EHR program owners cannot enforce municipalities and GPs to come on board. Thus, we examine what tactics owners of large-scale EHR suite programs apply to persuade municipalities to participate, how strongly these tactics are enforced, and the consequences. Empirically, we focus on the Health Platform program in Central Norway where the goal is to implement the U.S. Epic EHR suite in 2022. Theoretically, the paper is positioned in the socio-technical literature.
Original language | English |
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Title of host publication | Context Sensitive Health Informatics: The Role of Informatics in Global Pandemics : Proceedings of the CSHI2021 Conference on Context Sensitive Health Informatics |
Publisher | IOS Press |
Publication date | 2021 |
Pages | 33-37 |
ISBN (Print) | 9781643682303 |
ISBN (Electronic) | 9781643682310 |
DOIs | |
Publication status | Published - 2021 |
Series | Studies in Health Technology and Informatics |
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Volume | 286 |
ISSN | 0926-9630 |
- Faculty of Humanities - EHR suites, Epic, persuasion tactics, pressure, sociotechnical
Research areas
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