Visible but Unseen? A Workplace Study of Blood-Test Icons on Electronic Emergency-Department Whiteboard

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Standard

Visible but Unseen? A Workplace Study of Blood-Test Icons on Electronic Emergency-Department Whiteboard. / Torkilsheyggi, Arnvør Martinsdóttir á; Hertzum, Morten.

Proceedings of the CSCW 2015 Conference on Computer Supported Cooperative Work & Social Computing. New York : ACM, New York, NY, USA, 2015. p. 798-807 (Proceedings of the CSCW Conference on Computer Supported Cooperative Work & Social Computing).

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Harvard

Torkilsheyggi, AMÁ & Hertzum, M 2015, Visible but Unseen? A Workplace Study of Blood-Test Icons on Electronic Emergency-Department Whiteboard. in Proceedings of the CSCW 2015 Conference on Computer Supported Cooperative Work & Social Computing. ACM, New York, NY, USA, New York, Proceedings of the CSCW Conference on Computer Supported Cooperative Work & Social Computing, pp. 798-807. https://doi.org/10.1145/2675133.2675228

APA

Torkilsheyggi, A. M. Á., & Hertzum, M. (2015). Visible but Unseen? A Workplace Study of Blood-Test Icons on Electronic Emergency-Department Whiteboard. In Proceedings of the CSCW 2015 Conference on Computer Supported Cooperative Work & Social Computing (pp. 798-807). ACM, New York, NY, USA. Proceedings of the CSCW Conference on Computer Supported Cooperative Work & Social Computing https://doi.org/10.1145/2675133.2675228

Vancouver

Torkilsheyggi AMÁ, Hertzum M. Visible but Unseen? A Workplace Study of Blood-Test Icons on Electronic Emergency-Department Whiteboard. In Proceedings of the CSCW 2015 Conference on Computer Supported Cooperative Work & Social Computing. New York: ACM, New York, NY, USA. 2015. p. 798-807. (Proceedings of the CSCW Conference on Computer Supported Cooperative Work & Social Computing). https://doi.org/10.1145/2675133.2675228

Author

Torkilsheyggi, Arnvør Martinsdóttir á ; Hertzum, Morten. / Visible but Unseen? A Workplace Study of Blood-Test Icons on Electronic Emergency-Department Whiteboard. Proceedings of the CSCW 2015 Conference on Computer Supported Cooperative Work & Social Computing. New York : ACM, New York, NY, USA, 2015. pp. 798-807 (Proceedings of the CSCW Conference on Computer Supported Cooperative Work & Social Computing).

Bibtex

@inproceedings{cf00541661c44ba68a00977776da0583,
title = "Visible but Unseen? A Workplace Study of Blood-Test Icons on Electronic Emergency-Department Whiteboard",
abstract = "Studies have shown that whiteboards support much cooperative work by for example strengthening awareness, improving communication, and reducing mental workload. In line with these predominantly positive findings, an emer-gency department (ED) turned to its whiteboard to improve the coordination of its work with blood tests. We investigate this use of the whiteboard through observations and in-formal interviews in the ED and analyze the ability of the whiteboard to support coordination and awareness in the work with blood tests. Our findings show limitations in the ability of the whiteboard to support awareness in a setting where the users are (locally) mobile, specifically in regard to information that requires continuous monitoring. We do however also find that the whiteboard safeguarded the work with blood tests against some risks by making blood-test information socially visible",
keywords = "Faculty of Humanities, electronic whiteboard, healthcare, blood tests",
author = "Torkilsheyggi, {Arnv{\o}r Martinsd{\'o}ttir {\'a}} and Morten Hertzum",
year = "2015",
doi = "10.1145/2675133.2675228",
language = "English",
isbn = "978-1-4503-2922-4 ",
series = "Proceedings of the CSCW Conference on Computer Supported Cooperative Work & Social Computing",
publisher = "ACM, New York, NY, USA",
pages = "798--807",
booktitle = "Proceedings of the CSCW 2015 Conference on Computer Supported Cooperative Work & Social Computing",

}

RIS

TY - GEN

T1 - Visible but Unseen? A Workplace Study of Blood-Test Icons on Electronic Emergency-Department Whiteboard

AU - Torkilsheyggi, Arnvør Martinsdóttir á

AU - Hertzum, Morten

PY - 2015

Y1 - 2015

N2 - Studies have shown that whiteboards support much cooperative work by for example strengthening awareness, improving communication, and reducing mental workload. In line with these predominantly positive findings, an emer-gency department (ED) turned to its whiteboard to improve the coordination of its work with blood tests. We investigate this use of the whiteboard through observations and in-formal interviews in the ED and analyze the ability of the whiteboard to support coordination and awareness in the work with blood tests. Our findings show limitations in the ability of the whiteboard to support awareness in a setting where the users are (locally) mobile, specifically in regard to information that requires continuous monitoring. We do however also find that the whiteboard safeguarded the work with blood tests against some risks by making blood-test information socially visible

AB - Studies have shown that whiteboards support much cooperative work by for example strengthening awareness, improving communication, and reducing mental workload. In line with these predominantly positive findings, an emer-gency department (ED) turned to its whiteboard to improve the coordination of its work with blood tests. We investigate this use of the whiteboard through observations and in-formal interviews in the ED and analyze the ability of the whiteboard to support coordination and awareness in the work with blood tests. Our findings show limitations in the ability of the whiteboard to support awareness in a setting where the users are (locally) mobile, specifically in regard to information that requires continuous monitoring. We do however also find that the whiteboard safeguarded the work with blood tests against some risks by making blood-test information socially visible

KW - Faculty of Humanities

KW - electronic whiteboard

KW - healthcare

KW - blood tests

U2 - 10.1145/2675133.2675228

DO - 10.1145/2675133.2675228

M3 - Article in proceedings

SN - 978-1-4503-2922-4

T3 - Proceedings of the CSCW Conference on Computer Supported Cooperative Work & Social Computing

SP - 798

EP - 807

BT - Proceedings of the CSCW 2015 Conference on Computer Supported Cooperative Work & Social Computing

PB - ACM, New York, NY, USA

CY - New York

ER -

ID: 129706629