Dimensions of leadership and service quality
Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research
| Original language | English |
|---|---|
| Title of host publication | Proceedings of the Fourth Northumbria International Conference on Performance Measurement in Libraries and Information Services : "Meaningful Measures for Emerging Realities |
| Place of Publication | Washington, D.C. |
| Publication date | 2002 |
| Publication status | Published - 2002 |
ID: 47030130