Drivers of Expectations: Why are Norwegian General Practitioners Skeptical of a Prospective Electronic Health Record?

Research output: Contribution to journalJournal articlepeer-review

Standard

Drivers of Expectations: Why are Norwegian General Practitioners Skeptical of a Prospective Electronic Health Record? / Hertzum, Morten; Ellingsen, Gunnar; Melby, Line.

In: Health Informatics Journal, Vol. 27, No. 1, 2021, p. 1-11.

Research output: Contribution to journalJournal articlepeer-review

Harvard

Hertzum, M, Ellingsen, G & Melby, L 2021, 'Drivers of Expectations: Why are Norwegian General Practitioners Skeptical of a Prospective Electronic Health Record?', Health Informatics Journal, vol. 27, no. 1, pp. 1-11. https://doi.org/10.1177/1460458220987298

APA

Hertzum, M., Ellingsen, G., & Melby, L. (2021). Drivers of Expectations: Why are Norwegian General Practitioners Skeptical of a Prospective Electronic Health Record? Health Informatics Journal, 27(1), 1-11. https://doi.org/10.1177/1460458220987298

Vancouver

Hertzum M, Ellingsen G, Melby L. Drivers of Expectations: Why are Norwegian General Practitioners Skeptical of a Prospective Electronic Health Record? Health Informatics Journal. 2021;27(1):1-11. https://doi.org/10.1177/1460458220987298

Author

Hertzum, Morten ; Ellingsen, Gunnar ; Melby, Line. / Drivers of Expectations: Why are Norwegian General Practitioners Skeptical of a Prospective Electronic Health Record?. In: Health Informatics Journal. 2021 ; Vol. 27, No. 1. pp. 1-11.

Bibtex

@article{e7c2bafb25394358b58214f939615fe3,
title = "Drivers of Expectations: Why are Norwegian General Practitioners Skeptical of a Prospective Electronic Health Record?",
abstract = "While expectations are well-known drivers of electronic health record (EHR) adoption, the drivers of expectations are more elusive. On the basis of interviews with general practitioners (GPs), we investigate how the early implementation process drives their expectations of an EHR that is being implemented in Norway. The GPs{\textquoteright} expectations of the prospective EHR are driven by (a) satisfying experiences with their current system, (b) the transfer of others{\textquoteright} experiences with the prospective EHR, (c) a sense of alignment, or lack thereof, with those in charge of the implementation process, (d) uncertainty about the inclusion of GP needs, and (e) competing technological futures. To manage expectations, starting early is important. Mismanaged expectations produce a need for convincing people to reverse their expectations. This appears to be the situation in Norway, where the GPs are currently skeptical of the prospective EHR.",
keywords = "Faculty of Humanities, Adoption, Electronic health record, Expectations, General practitioner, Primary Care",
author = "Morten Hertzum and Gunnar Ellingsen and Line Melby",
year = "2021",
doi = "10.1177/1460458220987298",
language = "English",
volume = "27",
pages = "1--11",
journal = "Health Informatics Journal",
issn = "1460-4582",
publisher = "SAGE Publications",
number = "1",

}

RIS

TY - JOUR

T1 - Drivers of Expectations: Why are Norwegian General Practitioners Skeptical of a Prospective Electronic Health Record?

AU - Hertzum, Morten

AU - Ellingsen, Gunnar

AU - Melby, Line

PY - 2021

Y1 - 2021

N2 - While expectations are well-known drivers of electronic health record (EHR) adoption, the drivers of expectations are more elusive. On the basis of interviews with general practitioners (GPs), we investigate how the early implementation process drives their expectations of an EHR that is being implemented in Norway. The GPs’ expectations of the prospective EHR are driven by (a) satisfying experiences with their current system, (b) the transfer of others’ experiences with the prospective EHR, (c) a sense of alignment, or lack thereof, with those in charge of the implementation process, (d) uncertainty about the inclusion of GP needs, and (e) competing technological futures. To manage expectations, starting early is important. Mismanaged expectations produce a need for convincing people to reverse their expectations. This appears to be the situation in Norway, where the GPs are currently skeptical of the prospective EHR.

AB - While expectations are well-known drivers of electronic health record (EHR) adoption, the drivers of expectations are more elusive. On the basis of interviews with general practitioners (GPs), we investigate how the early implementation process drives their expectations of an EHR that is being implemented in Norway. The GPs’ expectations of the prospective EHR are driven by (a) satisfying experiences with their current system, (b) the transfer of others’ experiences with the prospective EHR, (c) a sense of alignment, or lack thereof, with those in charge of the implementation process, (d) uncertainty about the inclusion of GP needs, and (e) competing technological futures. To manage expectations, starting early is important. Mismanaged expectations produce a need for convincing people to reverse their expectations. This appears to be the situation in Norway, where the GPs are currently skeptical of the prospective EHR.

KW - Faculty of Humanities

KW - Adoption

KW - Electronic health record

KW - Expectations

KW - General practitioner

KW - Primary Care

U2 - 10.1177/1460458220987298

DO - 10.1177/1460458220987298

M3 - Journal article

C2 - 33438506

VL - 27

SP - 1

EP - 11

JO - Health Informatics Journal

JF - Health Informatics Journal

SN - 1460-4582

IS - 1

ER -

ID: 255127637